Privacy Policy

1. Who We Are

NashWorks Productions, Inc. ("NashWorks", "we", "us", "our") operates NASH DEV CENTRAL at nashbrooklyn.com — an ecommerce and customer portal platform through which we sell and support our software products and hosting services. Our registered offices are at New York, NY and Los Angeles, CA. Mailing address: P.O. Box 14301, Van Nuys, CA 91409, USA.

This Privacy Policy explains what personal information we collect, how we use it, and what rights you have in relation to it. By using our website or services you agree to the practices described here.

2. Information We Collect

Information you give us directly

  • Account registration: your name, email address, and password when you create an account.
  • Purchase information: billing details, product selections, and order history when you buy software or hosting services.
  • Support tickets: the content of messages you send through our help desk, including any attachments or technical details you provide.
  • Communications: any correspondence you send us by email or contact form.

Information collected automatically

  • Log data: IP address, browser type and version, operating system, referring URL, pages visited, and timestamps.
  • Device information: device type and screen resolution used to access our site.
  • Cookies and local storage: session identifiers, remember-me tokens, and preference flags. See our Cookie Policy for full details.

Information from third parties

  • Payment processors: if you pay by card, Stripe processes your payment and returns a transaction confirmation to us. We do not store your full card number, CVV, or banking details.
  • Google Sign-In (if enabled): if you choose to sign in with Google, we receive your name and email address from Google as part of the OAuth flow.
  • Google reCAPTCHA (if enabled): reCAPTCHA collects hardware and software information to verify you are not a bot. This data is sent to Google and is subject to Google's Privacy Policy.

3. How We Use Your Information

  • To create and manage your account and authenticate your identity.
  • To process your orders and deliver software installations.
  • To manage your hosting services, including billing, renewals, and terminations.
  • To respond to your support tickets and provide technical assistance.
  • To send transactional emails — order confirmations, payment receipts, password resets, and email verifications.
  • To detect, investigate, and prevent fraud and unauthorized access.
  • To comply with our legal obligations, including DMCA takedown procedures.
  • To improve our website and services based on aggregated, anonymized usage patterns.

We do not use your personal information for automated profiling or unsolicited marketing without your consent.

4. Cookies

We use cookies and browser local storage to keep you signed in, remember that you have dismissed the cookie notice, and maintain your session. You can control cookies through your browser settings, though disabling essential cookies will affect your ability to stay signed in. Full details are in our Cookie Policy.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it only in the following circumstances:

  • Service providers: third-party companies that help us operate our platform — for example Stripe for payment processing — are given access only to the data they need to perform their service and are bound by confidentiality obligations.
  • Legal requirements: we may disclose information where required by law, court order, or government authority, or where necessary to protect the rights and safety of NashWorks, our customers, or the public.
  • DMCA compliance: we may share your name and address with a complaining party or naming authority if required to resolve a copyright infringement claim, as set out in our Hosting Terms.
  • Business transfer: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

6. Data Retention

We retain your account information and purchase history for as long as your account is active and for a reasonable period thereafter to meet our legal and accounting obligations. Support ticket records are retained for the lifetime of your account. Server log data is typically retained for up to 90 days.

If you request deletion of your account, we will remove your personal data within a reasonable time, except where we are required to retain it by law (for example, financial transaction records).

7. Data Security

We take the security of your personal information seriously. Passwords are stored as secure hashes and are never stored in plain text. All connections to our site use HTTPS encryption. Access to customer data is restricted to authorized personnel only.

No method of transmission over the internet or electronic storage is 100% secure. While we use commercially reasonable measures to protect your data, we cannot guarantee absolute security.

8. Your Rights

Depending on where you are located, you may have the following rights regarding your personal data:

  • Access: request a copy of the personal data we hold about you.
  • Correction: request correction of inaccurate or incomplete data.
  • Deletion: request deletion of your personal data, subject to legal retention obligations.
  • Restriction: request that we limit how we process your data in certain circumstances.
  • Portability: request a copy of your data in a structured, machine-readable format.

California residents (CCPA): you have the right to know what personal information we collect and how it is used, the right to request deletion, and the right not to be discriminated against for exercising these rights. We do not sell personal information.

To exercise any of these rights, please contact us.

9. Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. Purchases require the buyer to be at least 18 years old. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

10. Third-Party Links

Our site may contain links to third-party websites such as NashHelp Desk, NashLoad.com, and social media profiles. This Privacy Policy applies only to nashbrooklyn.com and NASH DEV CENTRAL. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

NashWorks Productions, Inc.
Email: nash@nashbrooklyn.com